Artificial intelligence is often perceived as a black box. Most companies don't know how to approach it and some even fear it. In this episode, Jon Prial talks with Brian Garcia, Chief Technology and Product Officer at Welltok, one of the world's leading health optimization platforms. Together, they explore how Welltok is using artificial intelligence and IBM Watson to create better customer experiences with their data. They then focus in on how companies in other industries can start using these technologies to create greater value.
You'll hear about:
Face-to-face communication is increasingly being supplanted by messaging that's typically much shorter in nature and often happens without any context. For the machines given...
The blockchain is a game-changing technology everyone's talking about. It's disrupting other technologies in the same way that the Internet did more than 20...
Bias exists everywhere. It factors into everything that we do and into virtually every decision that we make. An interesting, but problematic side effect...