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Artificial intelligence is often perceived as a black box. Most companies don't know how to approach it and some even fear it. In this episode, Jon Prial talks with Brian Garcia, Chief Technology and Product Officer at Welltok, one of the world's leading health optimization platforms. Together, they explore how Welltok is using artificial intelligence and IBM Watson to create better customer experiences with their data. They then focus in on how companies in other industries can start using these technologies to create greater value.
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In the not too distant future, talking machines will become a part of our everyday life. After all, we’re already talking to Siri, Google...
Earlier this year, Google Duplex garnered lots of attention when it shared its demo of an interaction between a very life-like bot and a...
Face-to-face communication is increasingly being supplanted by messaging that's typically much shorter in nature and often happens without any context. For the machines given...