Episode 35: Let's Chat About Conversational AI

At Georgian Partners’ recent annual portfolio conference, Jason Brenier hosted a panel discussion with a variety of experts representing the full range of the conversational business stack. In this episode, Jon Prial brings you highlights from that discussion. You’ll hear from Andy Mauro, the CEO of chatbot building platform Automat; from Joe Rideout, Product Manager of Expression at messaging platform provider Kik; and from Amanda Parker, the CEO of SimplyInsight, a provider of data analysis as a service. You’ll hear about: -The verticals most interested in bots and where opportunities for disruption lie -The future of emoji and other forms of conversational expression -The role of automation in messaging -Guidelines for integrating humans into messaging -Capturing and applying user feedback and data -Building a messaging first business -The role of voice in messaging