Natural language processing (NLP) is a growing application of artificial intelligence. It can bring tremendous value to your client interactions and take your company...
Whether overt or unintentional, whether human- or technology-oriented, bias is something that every company must be vigilant about. And while it used to be...
Conversational interfaces, chatbots and natural language processing are all integral parts of what we like to call messaging for business. In this episode, Ben...