Episode 67: The State of Conversational AI in 2018 and Beyond

In 2017, conversational experiences became a part of our vernacular. Google Home and Amazon Echo are just some of the tools that most of us have come to know and a growing number are using on a regular basis. So what does 2018 hold in store for the evolution of conversational AI, both for consumers and businesses alike? In this episode, Jon Prial talks with Jason Brenier, Georgian Partners’ VP of Strategy. Find out where we got to in 2017 and where things are headed in the year to come. You'll hear about -- The evolution of more sophisticated conversational experiences -- How companies can take conversational transactions to the next level -- Advancements in language technology -- Managing conversations across multiple channels -- How to approach building a conversational solution