Episode 32: Conversational Interfaces, Chatbots and the Technology Behind Them

Episode 32 November 25, 2019 00:22:36
Episode 32: Conversational Interfaces, Chatbots and the Technology Behind Them
The Georgian Impact Podcast | AI, ML & More
Episode 32: Conversational Interfaces, Chatbots and the Technology Behind Them

Nov 25 2019 | 00:22:36

/

Hosted By

Jon Prial

Show Notes

Conversational interfaces, chatbots and natural language processing are all integral parts of what we like to call messaging for business. In this episode, Ben Wilde interviews Georgian Partners' Jason Brenier, a new member of the firm's Impact Team with deep expertise in instant messaging and conversational agents. You'll hear about: -What’s driving the adoption of conversational interfaces (1:12) -How natural language processing will advance conversational interfaces (3:30) -The techniques being applied in conversational interfaces (6:34) -The evolution of text interaction (7:23) -Automation’s role in conversational interfaces (9:08) -Where companies are focusing their efforts on chatbots (10:28) -How sophisticated chatbots are (11:49) -What bot designers should be thinking about from a language perspective (13:18) -Bot design properties you need to keep in mind (14:34) -Key benefits of conversational interfaces (18:35) -Examples of business applications of the technology (19:22)

Other Episodes

Episode 1

January 30, 2021 00:20:02
Episode Cover

Getting Conversational AI Right at Microsoft

When AI needs a personality, you need a team of creatives to work hand-in-with hand the technical folks. Deborah Harrison, our guest on this...

Listen

Episode 90

November 25, 2019 00:09:45
Episode Cover

Episode 90: The Potential for Bias in AI with Clare Corthell

A few months ago, Jon Prial spoke with Clare Corthell, the founder of Luminant Data, about bias in machine learning models, what the implications...

Listen

Episode 55

November 25, 2019 00:19:32
Episode Cover

Episode 55: Using Conversational AI to Make Finance More Accessible

They say that no one cares about banking, but that everyone cares about their financial well-being. And while that’s probably true, it also creates...

Listen