Episode 48: Getting Tech Savvy About Communicating with Customers

Episode 48 November 25, 2019 00:22:05
Episode 48: Getting Tech Savvy About Communicating with Customers
The Georgian Impact Podcast | AI, ML & More
Episode 48: Getting Tech Savvy About Communicating with Customers

Nov 25 2019 | 00:22:05

/

Hosted By

Jon Prial

Show Notes

Small businesses need to be able to communicate efficiently with their customers. Increasingly, however, those customers don't want to be called or emailed, and they certainly can't be bothered to download and use a custom app. The solution is to reach them where they already are through text messages and messaging platforms. In this episode, Jon Prial talks with Doug Marinaro, the CEO of Riptide, a company that connects businesses and customers using SMS and Facebook Messenger. Find out about the growing trend toward conversational business and how Riptide is capitalizing on it to help small businesses reach their customers.

Other Episodes

Episode 113

November 27, 2019 00:24:09
Episode Cover

Episode 113: Taking Control of our Personal Data

Do you know where your data goes? How can your control where it ends up and who it's sold to and then choose products...

Listen

Episode 2

February 12, 2021 00:24:32
Episode Cover

Attracting Top Technical Talent with Kathryn Christie

Tech jobs are in huge demand, so as the interviewer you need to understand what you are looking for. How does your company compare...

Listen

Episode 86

November 25, 2019 00:05:32
Episode Cover

Scale Tech Conference Preview: Chris Amen-Kroeger

On October 17th the Scale Tech Conference (www.scaletechconf.com) is happening in Toronto. Georgian Partners is co-hosting the event as part of our annual portfolio...

Listen